Returns and Refunds
Last Updated: March 24, 2025
We want you to be satisfied with your purchase. If you are not, you may be eligible for a return or refund under the following conditions:
1. Returns
You must request a return within 30 days of receiving your order.
Products must be unused, in their original packaging, and in the same condition as received.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
2. Refunds
Refunds will be processed within 2 business days after we receive and inspect the returned item.
The refund will be issued to the original payment method.
Certain items (e.g., gift cards, personalized products) may not be eligible for refunds.
For return requests, please contact us at support@psycholore.com.